Shipping policy

SHIPPING & DIGITAL DELIVERY POLICY

Last Updated: August 2026

Thank you for shopping with RetroGoldenAge.

Please read this Shipping & Digital Delivery Policy carefully before completing your purchase.

1. DIGITAL PRODUCTS ONLY

All products currently sold by RetroGoldenAge are digital products.

No physical products, DVDs, CDs, books, magazines, packages, or other physical items will be shipped to your address.

Nothing will be delivered by postal mail or courier.

2. NO SHIPPING FEES

Because our products are delivered digitally, there are no physical shipping or delivery fees associated with your purchase.

You do not need to wait for a package to arrive.

3. DIGITAL DELIVERY

After your payment has been successfully completed, access to your purchased digital product will be provided electronically.

Depending on the product, delivery may be provided through:

• A digital access link
• A download link
• An access page
• Email instructions
• A secure online storage or content platform
• Another electronic delivery method described on the product page

Please make sure that the email address entered during checkout is correct and accessible.

4. DELIVERY TIME

Digital access is generally provided after successful payment and order processing.

In most cases, customers can begin accessing their purchase shortly after checkout.

Occasionally, delivery may take longer because of payment verification, automated security checks, email delays, technical issues, or other circumstances outside our immediate control.

5. I DID NOT RECEIVE MY DIGITAL PRODUCT

If you cannot locate your access information after completing your purchase, please:

• Check your email inbox
• Check your spam or junk folder
• Confirm that you used the correct email address during checkout
• Review your order confirmation page for any available access instructions

If you still cannot access your purchase, please contact RetroGoldenAge and include your order number and the email address used during checkout.

We will make reasonable efforts to help you locate or restore access to your purchase.

6. INCORRECT EMAIL ADDRESS

Customers are responsible for providing accurate information during checkout.

If you entered an incorrect email address, please contact us with your order information so we can verify the purchase and assist where possible.

7. INTERNATIONAL ORDERS

Because RetroGoldenAge products are delivered digitally, customers can access eligible purchases without traditional international shipping.

There are no physical customs, postal delivery, or courier requirements for our digital-only products.

Customers remain responsible for ensuring that they can legally purchase and access digital content in their country or region.

8. NO PHYSICAL DELIVERY

Please note again that purchasing from RetroGoldenAge does NOT result in a physical package being shipped.

Product images, vintage-style artwork, covers, mockups, books, television screens, film reels, magazines, or other objects displayed in promotional materials may be used for presentation purposes.

Unless a product page explicitly states otherwise, your purchase is for the DIGITAL PRODUCT or DIGITAL ACCESS described on that product page.

9. TECHNICAL ACCESS ISSUES

A technical or delivery issue does not necessarily mean that an order has failed.

If your access link does not work or you experience another delivery problem, please contact us.

We will make reasonable efforts to restore or provide access to the digital product you purchased.

10. REFUNDS

Because our products are digital, purchases are subject to our separate Return & Refund Policy.

Digital purchases are generally final once the order has been completed and access has been provided, subject to applicable law.

If you accidentally purchase the exact same product twice, please contact us so that we can review the duplicate transaction in accordance with our Return & Refund Policy.

11. CONTACT US

If you have questions about digital delivery or need assistance accessing your purchase, please contact us using the contact information provided on our website.

When contacting us about an order, please include:

• Your full name
• Your order number
• The email address used during checkout
• A brief description of the issue

RetroGoldenAge
Digital Collections & Classic Entertainment Archive